Turn Happy Customers Into
5-Star Reviews Automatically
Get more reviews without begging. Monitor your reputation without checking 5 different sites.
Automated review requests get you more 5-star reviews. Centralized monitoring alerts you the moment reviews drop. Professional reputation management without the manual hassle.
What Our Review Management
System Actually Does
Sends Review Requests Automatically After Service
Service completed. System waits optimal time (usually 2-6 hours), then sends personalized review request via text and email. Includes direct links to Google, Yelp, Facebook. Makes leaving a review take 30 seconds. Your review count goes up 3-5x.
Monitors All Platforms From One Dashboard
Google, Yelp, Facebook reviews all show up in one place. See everything at a glance. No more logging into multiple sites. Know exactly what customers are saying across all platforms.
Alerts You Instantly When Reviews Drop
New review posted? You get notified immediately via text, email, or app notification. Good reviews get thanked quickly. Bad reviews get addressed before they sit for days looking ignored.
Provides Response Templates For Quick Replies
Pre-written professional responses for common review scenarios. Thank happy customers. Address concerns from unhappy customers. Respond in minutes, not hours. Show everyone you care about feedback.
Tracks Reputation Metrics Over Time
See your average rating trends across platforms. Track review velocity (how many per month). Identify patterns in feedback. Measure reputation improvement over time. Data-driven reputation management.
Filters Happy Customers To Public Reviews
Smart routing: Very happy customers get sent to public review sites. Less-than-thrilled customers get routed to private feedback form. Protects your public reputation while still getting valuable feedback.
Real Businesses Building Better Reputations With Our System
How We Set Up Your
Review Management System
Week 1
Setup & Integration
Connect to your Google Business Profile, Yelp, and Facebook. Integrate with your CRM or booking system. Design review request templates matching your brand voice. Set up automated triggers and timing.
Week 2
Launch & Training
Review requests start going out automatically. Dashboard goes live with all platforms monitored. Train your team on responding to reviews. Set up notification preferences. Monitor first reviews and optimize.
Ongoing
Management & Optimization
Connect to your CRM and customer database. Import customer list and historical data. Test all campaigns. Launch automations and monitor performance.
Timeline:
1-2 weeks from setup to live
What's Included in
Spark Pro Global’s
Review Management Package
- Automated review request system
- Multi-platform monitoring (Google, Yelp, Facebook)
- Integration with your CRM or booking software
- Custom review request templates
- Smart routing (happy vs unhappy customer filtering)
- Real-time review alerts (text, email, app)
- Response template library
- Reputation dashboard with analytics
- Rating trend tracking and reports
- Team training on review management
- Ongoing optimization and support
- Monthly reputation reports
Stop Losing Customers to Better-Reviewed Competitors
Reviews are social proof. People trust businesses with lots of recent positive reviews. If you’re not actively generating reviews, you’re losing customers to businesses that are.
Book Your Free 30-Minute Strategy Call
- Current audit of your reputation across platforms
- Comparison to your competitors
- Custom review generation strategy
- Transparent pricing with no hidden fees
Frequently Asked Questions
About Review Management
Timing and ease. We send requests when customers are happiest (right after great service) and make it incredibly easy (direct links, mobile-optimized, takes 30 seconds). Removing friction increases review rate by 300-500%.
No one can legitimately remove real reviews. But we can respond professionally, address concerns, and encourage resolved customers to update their review. We can also flag fake/spam reviews to platforms for removal.
You get alerted immediately. We help craft professional response that addresses concerns and shows prospective customers you care. Often, responding well to bad reviews builds more trust than having zero bad reviews (which looks fake).
Not when done right. One polite request after positive experience with easy links is helpful, not annoying. We don’t spam. If they don’t respond to first request, we don’t harass them.
Google is #1 priority for most businesses (shows in search results and maps). Yelp matters for restaurants, service businesses. Facebook matters if your audience is active there. We recommend prioritizing based on where your customers actually look.
More is better, but quality matters. 30-50 recent reviews with 4.5+ average rating is solid. Ongoing new reviews (showing you’re active and current) matters more than total number. We aim for 5-10 new reviews per month minimum.
Yes. Even 10 customers per month can generate 3-5 reviews. System scales with your business. Small volume doesn’t make review management less important; it makes each review more critical.