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Brazen & Bold
Podcast
Real talk, real strategies, and real stories from business owners.
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#WeGet$hitDone
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#efficientAF
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#efficientAF
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#efficientAF
About
Welcome to Brazen and Bold, the podcast that tells it like it is. Hosted by Heather Harris, we dive into raw, real conversations with entrepreneurs, salon owners, and business leaders who are breaking the rules of success. Get ready for bold insights, actionable takeaways, and a few laughs along the way!
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Latest Episodes
Episode 37
Business, Executive Assistance
Meet Jude: The Force Behind Spark’s Smartest AI Innovations
In this episode of Brazen and Bold, Lucy Randall—COO of Spark Pro Global—steps in as guest host to spotlight one of the most transformative forces inside Spark: Jude, Spark’s Tech Lead Executive and the mastermind behind our AI systems, chatbots, dashboards, websites, digital audits, and internal efficiency tools.
Episode 36
Business, Executive Assistance
How AI Will Amplify Your Salon Team—Not Replace It
In this episode of Brazen & Bold, Heather sits down with Paddy Monahan, Chief Product Officer at Phorest Salon Software, to unpack how an engineer from telecoms ended up obsessed with the salon industry—and why talking to customers is still the most powerful technology we have.
Episode 35
Business
Turn Guests Into Superfans: Barry Quinn on Loyalty, Retention & Making Your Software Work for You
In this Brazen & Bold episode, Heather sits down with Barry Quinn, President of Phorest North America, to talk about something every salon and spa owner cares about but doesn’t always have time to optimize: loyalty and retention.
Episode 34
Business
From Burned-Out Behind the Chair to a $1.3M Hair Loss Studio: Shanna Moll on Integrity, Profit & Brave Pivots
What happens when a stylist stops chasing double-booked days and decides to build a business around integrity, empathy, and wild profit margins? In this episode of Brazen and Bold, Heather Harris sits down with Shanna Moll—stylist, educator, Airstream nomad, and creator of Brilliant Bonding and Studio U Education.
Episode 33
Business
Not Luck—A System: How Pinup Studio Gets Stylists to Their Goals
Salon success isn’t luck—it’s structure. In this Brazen & Bold conversation, Pinup Studio owner Christina Kirkey shares how she built an inclusive, high-energy culture (pink confetti cannons and all), then operationalized growth with a simple, editable system her whole team actually uses.
